/* ============ 客户维护系统 · 样式 ============ */
:root{
    --bg:#f4f6f9;
    --surface:#ffffff;
    --surface-2:#fafbfc;
    --border:#e4e7ec;
    --border-strong:#d3d8e0;
    --text:#1f2430;
    --text-2:#5b6472;
    --text-3:#8a94a4;
    --primary:#2f5fe0;
    --primary-soft:#eaf0ff;
    --danger:#d92d20;
    --danger-soft:#fef3f2;
    --warn:#c47700;
    --warn-soft:#fff8eb;
    --ok:#0f8a5f;
    --ok-soft:#ecfdf3;
    --info:#0e7490;
    --info-soft:#ecfeff;
    --lv-a:#7c3aed; --lv-a-soft:#f3eeff;
    --lv-b:#2f5fe0; --lv-b-soft:#eaf0ff;
    --lv-c:#0f8a5f; --lv-c-soft:#ecfdf3;
    --lv-d:#78828f; --lv-d-soft:#f2f4f7;
    --radius:10px;
    --shadow:0 1px 2px rgba(16,24,40,.05), 0 1px 3px rgba(16,24,40,.06);
}

*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{
    background:var(--bg); color:var(--text);
    font:14px/1.6 -apple-system,BlinkMacSystemFont,"Segoe UI","Microsoft YaHei","PingFang SC",sans-serif;
    -webkit-font-smoothing:antialiased;
}
a{color:var(--primary); text-decoration:none}
a:hover{text-decoration:underline}

/* ---------- 布局 ---------- */
.shell{display:flex; min-height:100vh}
.side{
    width:216px; flex:0 0 216px; background:var(--surface);
    border-right:1px solid var(--border); display:flex; flex-direction:column;
    position:sticky; top:0; height:100vh;
}
.brand{display:flex; gap:10px; align-items:center; padding:18px 16px; border-bottom:1px solid var(--border)}
.brand-mark{
    width:34px;height:34px;border-radius:9px;background:linear-gradient(135deg,#2f5fe0,#7c3aed);
    color:#fff;display:grid;place-items:center;font-weight:700;font-size:16px;flex:0 0 34px;
}
.brand-text{display:flex;flex-direction:column;line-height:1.3;min-width:0}
.brand-text strong{font-size:14px}
.brand-text span{font-size:11px;color:var(--text-3);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

.side nav{padding:10px 8px; display:flex; flex-direction:column; gap:2px}
.nav-item{
    display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:8px;
    color:var(--text-2);font-size:13.5px;
}
.nav-item:hover{background:var(--surface-2);color:var(--text);text-decoration:none}
.nav-item.on{background:var(--primary-soft);color:var(--primary);font-weight:600}
.nav-item svg{width:17px;height:17px;flex:0 0 17px}
.nav-item .dot{
    margin-left:auto;background:var(--danger);color:#fff;font-style:normal;
    font-size:11px;min-width:18px;height:18px;border-radius:9px;display:grid;place-items:center;padding:0 5px;
}
.side-foot{margin-top:auto;padding:12px}
.side-tip{
    background:var(--surface-2);border:1px solid var(--border);border-radius:8px;
    padding:10px;font-size:11.5px;color:var(--text-3);line-height:1.7;
}
.side-tip strong{display:block;color:var(--text-2);font-size:12px;margin-bottom:3px}

.main{flex:1; min-width:0; padding:20px 24px 40px; max-width:1560px}
.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px;flex-wrap:wrap}
.topbar h1{font-size:20px;margin:0;font-weight:650;letter-spacing:-.2px}
.top-actions{display:flex;gap:8px}
.foot{margin-top:32px;color:var(--text-3);font-size:12px;text-align:center}

/* ---------- 组件 ---------- */
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}
.card+.card{margin-top:16px}
.card-head{
    padding:13px 16px;border-bottom:1px solid var(--border);
    display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;
}
.card-head h2{margin:0;font-size:15px;font-weight:650}
.card-head .sub{font-size:12px;color:var(--text-3);font-weight:400;margin-left:8px}
.card-body{padding:16px}
.card-body.tight{padding:0}

.btn{
    display:inline-flex;align-items:center;gap:6px;padding:7px 13px;border-radius:8px;border:1px solid transparent;
    background:var(--primary);color:#fff;font-size:13px;cursor:pointer;font-family:inherit;line-height:1.4;
}
.btn:hover{background:#2450c4;text-decoration:none;color:#fff}
.btn.ghost{background:var(--surface);color:var(--text-2);border-color:var(--border-strong)}
.btn.ghost:hover{background:var(--surface-2);color:var(--text)}
.btn.danger{background:var(--danger)}
.btn.danger:hover{background:#b42318}
.btn.ok{background:var(--ok)}
.btn.ok:hover{background:#0c7350}
.btn.sm{padding:4px 9px;font-size:12px;border-radius:6px}
.btn-row{display:flex;gap:8px;flex-wrap:wrap;align-items:center}

.alert{padding:10px 14px;border-radius:8px;margin-bottom:16px;font-size:13.5px;border:1px solid}
.alert.success{background:var(--ok-soft);border-color:#a6f4c5;color:#05603a}
.alert.error{background:var(--danger-soft);border-color:#fecdca;color:#912018}
.alert.info{background:var(--info-soft);border-color:#a5f0fc;color:#0e7490}
.alert.warn{background:var(--warn-soft);border-color:#fedf89;color:#93370d}

/* 徽标 */
.tag{
    display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:20px;
    font-size:12px;line-height:1.6;border:1px solid transparent;white-space:nowrap;
}
.tag.gray{background:var(--lv-d-soft);color:var(--text-2);border-color:var(--border)}
.tag.blue{background:var(--primary-soft);color:var(--primary);border-color:#c7d7fe}
.tag.green{background:var(--ok-soft);color:var(--ok);border-color:#a6f4c5}
.tag.red{background:var(--danger-soft);color:var(--danger);border-color:#fecdca}
.tag.amber{background:var(--warn-soft);color:var(--warn);border-color:#fedf89}
.tag.cyan{background:var(--info-soft);color:var(--info);border-color:#a5f0fc}
.tag.violet{background:var(--lv-a-soft);color:var(--lv-a);border-color:#ddd0ff}

.lv{
    display:inline-grid;place-items:center;width:22px;height:22px;border-radius:6px;
    font-size:12px;font-weight:700;color:#fff;
}
.lv-A{background:var(--lv-a)} .lv-B{background:var(--lv-b)}
.lv-C{background:var(--lv-c)} .lv-D{background:var(--lv-d)}
.lock{font-size:11px;color:var(--warn);margin-left:3px}

/* ---------- 表格 ---------- */
.table-wrap{overflow-x:auto}
table.grid{width:100%;border-collapse:collapse;font-size:13.5px}
.table-wrap .grid{width:max-content;min-width:100%}
table.grid th{
    text-align:left;padding:10px 14px;background:var(--surface-2);color:var(--text-2);
    font-weight:600;font-size:12.5px;border-bottom:1px solid var(--border);white-space:nowrap;
}
table.grid th .th-sort{display:inline-flex;align-items:center;gap:6px;color:inherit;text-decoration:none}
table.grid th .th-sort:hover{color:var(--primary)}
table.grid th .sort-mark{font-size:11px;color:var(--text-3);font-weight:500}
table.grid th .th-sort:hover .sort-mark{color:var(--primary)}
table.grid td{padding:11px 14px;border-bottom:1px solid #f0f2f5;vertical-align:middle}
table.grid tbody tr:hover{background:#fbfcfe}
table.grid tbody tr:last-child td{border-bottom:none}
table.grid .num{text-align:right;font-variant-numeric:tabular-nums}
table.grid .nowrap{white-space:nowrap}
table.grid .ellipsis{max-width:260px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
table.grid .ellipsis-2{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.mono{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12.5px}
.muted{color:var(--text-3)}
.small{font-size:12px}
.strong{font-weight:600}
.empty{padding:44px 16px;text-align:center;color:var(--text-3)}
.row-danger{background:var(--danger-soft) !important}
.row-danger:hover{background:#fde9e7 !important}

/* ---------- 筛选表单 ---------- */
.filters{display:flex;gap:8px;flex-wrap:wrap;align-items:flex-end}
.fld{display:flex;flex-direction:column;gap:4px}
.fld > label{font-size:12px;color:var(--text-2)}
input[type=text],input[type=number],input[type=date],input[type=datetime-local],select,textarea{
    padding:7px 10px;border:1px solid var(--border-strong);border-radius:7px;font-size:13.5px;
    font-family:inherit;background:var(--surface);color:var(--text);min-width:130px;
}
textarea{min-height:84px;resize:vertical;width:100%}
input:focus,select:focus,textarea:focus{outline:2px solid var(--primary-soft);border-color:var(--primary)}
select{cursor:pointer}

/* ---------- 表单 ---------- */
.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px}
.form-grid .full{grid-column:1/-1}
.form-grid .fld > label{font-weight:500;color:var(--text-2)}
.form-grid input,.form-grid select{width:100%}
.req::after{content:' *';color:var(--danger)}
.hint{font-size:11.5px;color:var(--text-3)}
.form-foot{margin-top:18px;padding-top:16px;border-top:1px solid var(--border);display:flex;gap:8px}

/* ---------- 统计卡 ---------- */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(178px,1fr));gap:12px;margin-bottom:16px}
.kpi{
    background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);
    padding:14px 16px;box-shadow:var(--shadow);
}
.kpi .k-label{font-size:12.5px;color:var(--text-2);display:flex;align-items:center;gap:6px}
.kpi .k-value{font-size:26px;font-weight:680;letter-spacing:-.5px;margin-top:6px;font-variant-numeric:tabular-nums}
.kpi .k-foot{font-size:11.5px;color:var(--text-3);margin-top:2px}
.kpi.alarm .k-value{color:var(--danger)}
.kpi.good  .k-value{color:var(--ok)}
.kpi.warn  .k-value{color:var(--warn)}

.cols{display:grid;gap:16px}
.cols.c2{grid-template-columns:1.35fr 1fr}
.cols.c2b{grid-template-columns:1fr 1fr}
.cols.c3{grid-template-columns:repeat(3,1fr)}
@media(max-width:1180px){.cols.c2,.cols.c2b,.cols.c3{grid-template-columns:1fr}}

/* ----- 管家婆对接：同步结果 ----- */
.stat-row{display:flex;flex-wrap:wrap;gap:14px;font-size:14px;margin:0}
.stat-row b{font-size:16px;margin-left:4px}
.c-green{color:#1f9d55}.c-blue{color:#2563eb}.c-amber{color:#d97706}.c-red{color:#dc2626}
.err-list{margin:10px 0 0;padding-left:18px;line-height:1.8;font-size:12.5px;color:#b4232a}
.err-list b{color:#7a1419}

/* 迷你条形图 */
.bars{display:flex;flex-direction:column;gap:11px}
.bar-row{display:grid;grid-template-columns:104px 1fr 56px;gap:10px;align-items:center;font-size:13px}
.bar-track{background:#eef1f5;border-radius:5px;height:9px;overflow:hidden}
.bar-fill{height:100%;border-radius:5px;background:var(--primary)}
.bar-row .num{text-align:right;color:var(--text-2);font-variant-numeric:tabular-nums}

/* 趋势柱状 */
.trend{display:flex;align-items:flex-end;gap:5px;height:150px;padding-top:8px}
.trend .col{flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:3px;height:100%}
.trend .stack{width:100%;display:flex;gap:2px;align-items:flex-end;height:100%}
.trend .b{flex:1;border-radius:3px 3px 0 0;min-height:2px}
.trend .b1{background:#93b0f7}
.trend .b2{background:#6cd6a8}
.trend .lb{font-size:10px;color:var(--text-3);white-space:nowrap}
.legend{display:flex;gap:14px;font-size:12px;color:var(--text-2);margin-top:10px;justify-content:center}
.legend i{display:inline-block;width:9px;height:9px;border-radius:3px;margin-right:5px}

/* ---------- 详情页 ---------- */
.detail-head{
    background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);
    padding:18px;box-shadow:var(--shadow);margin-bottom:16px;
}
.detail-head .dh-top{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}
.detail-head h2{margin:0 0 6px;font-size:18px}
.detail-head .meta{display:flex;gap:8px;flex-wrap:wrap;align-items:center;font-size:12.5px;color:var(--text-3)}
.kv{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:14px 20px;margin-top:16px;
    padding-top:16px;border-top:1px dashed var(--border)}
.kv .k{font-size:12px;color:var(--text-3)}
.kv .v{font-size:13.5px;margin-top:2px}

.timeline{position:relative;padding-left:22px}
.timeline::before{content:'';position:absolute;left:6px;top:6px;bottom:6px;width:2px;background:var(--border)}
.tl-item{position:relative;padding-bottom:16px}
.tl-item:last-child{padding-bottom:0}
.tl-item::before{
    content:'';position:absolute;left:-21px;top:5px;width:9px;height:9px;border-radius:50%;
    background:var(--surface);border:2px solid var(--primary);
}
.tl-item .tl-h{font-size:13.5px;font-weight:600}
.tl-item .tl-t{font-size:11.5px;color:var(--text-3);margin-top:1px}
.tl-item .tl-b{font-size:13px;color:var(--text-2);margin-top:4px;white-space:pre-wrap}

/* 分级明细 */
.dims{display:flex;flex-direction:column;gap:14px}
.dim{border:1px solid var(--border);border-radius:9px;padding:12px 14px;background:var(--surface-2)}
.dim-h{display:flex;justify-content:space-between;align-items:baseline;gap:10px}
.dim-h .name{font-weight:600;font-size:13.5px}
.dim-h .sc{font-variant-numeric:tabular-nums;font-size:13px;color:var(--text-2)}
.dim-h .sc b{font-size:16px;color:var(--text)}
.dim-track{background:#e7ebf1;border-radius:5px;height:8px;margin:9px 0 7px;overflow:hidden}
.dim-fill{height:100%;border-radius:5px;background:linear-gradient(90deg,#2f5fe0,#7c3aed)}
.dim-note{font-size:12px;color:var(--text-3)}

.score-hero{display:flex;align-items:center;gap:18px;flex-wrap:wrap}
.score-ring{
    width:96px;height:96px;border-radius:50%;display:grid;place-items:center;flex:0 0 96px;
    background:conic-gradient(var(--primary) calc(var(--p) * 1%), #e9edf3 0);
}
.score-ring > div{
    width:76px;height:76px;border-radius:50%;background:var(--surface);display:grid;place-items:center;
    flex-direction:column;text-align:center;line-height:1.2;
}
.score-ring b{font-size:22px;font-variant-numeric:tabular-nums}
.score-ring span{font-size:10.5px;color:var(--text-3);display:block}

.lv-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:12px}
.lv-card{border:1px solid var(--border);border-radius:9px;padding:14px;background:var(--surface)}
.lv-card.a{border-left:3px solid var(--lv-a)}
.lv-card.b{border-left:3px solid var(--lv-b)}
.lv-card.c{border-left:3px solid var(--lv-c)}
.lv-card.d{border-left:3px solid var(--lv-d)}
.lv-card .t{display:flex;align-items:center;gap:8px;font-weight:600;font-size:13.5px}
.lv-card .n{font-size:26px;font-weight:680;margin-top:8px;font-variant-numeric:tabular-nums}
.lv-card .d{font-size:11.5px;color:var(--text-3);margin-top:4px;line-height:1.6}

.stars{color:#e9a100;letter-spacing:1px;white-space:nowrap}
.stars .off{color:#dfe3e9}

details.box{border:1px solid var(--border);border-radius:9px;padding:0;background:var(--surface-2)}
details.box>summary{padding:11px 14px;cursor:pointer;font-size:13.5px;font-weight:600}
details.box>div{padding:0 14px 14px}

.inline-form{display:flex;gap:8px;align-items:flex-end;flex-wrap:wrap}
.pill-tabs{display:flex;gap:6px;flex-wrap:wrap}
.pill-tabs a{
    padding:5px 12px;border-radius:20px;border:1px solid var(--border-strong);
    font-size:12.5px;color:var(--text-2);background:var(--surface);
}
.pill-tabs a:hover{text-decoration:none;background:var(--surface-2)}
.pill-tabs a.on{background:var(--primary);border-color:var(--primary);color:#fff}

/* ---------- 回访预警红绿灯 ---------- */
.warn-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.warn-box{
    border:1px solid var(--border);border-radius:10px;padding:14px 16px;
    display:flex;flex-direction:column;gap:2px;background:var(--surface-2);
}
.warn-box b{font-size:26px;font-weight:700;font-variant-numeric:tabular-nums}
.warn-box span{font-size:12px;color:var(--text-2)}
.warn-box.green{border-left:3px solid var(--ok)}
.warn-box.green b{color:var(--ok)}
.warn-box.yellow{border-left:3px solid var(--warn)}
.warn-box.yellow b{color:var(--warn)}
.warn-box.red{border-left:3px solid var(--danger)}
.warn-box.red b{color:var(--danger)}

/* 红绿灯标签（warningTag） */
.light{display:inline-flex;align-items:center;gap:6px;padding:2px 9px;border-radius:20px;font-size:12px;border:1px solid transparent;white-space:nowrap}
.light i{width:9px;height:9px;border-radius:50%;display:inline-block}
.light.green{background:var(--ok-soft);color:var(--ok);border-color:#a6f4c5}
.light.yellow{background:var(--warn-soft);color:var(--warn);border-color:#fedf89}
.light.red{background:var(--danger-soft);color:var(--danger);border-color:#fecdca}

/* ---------- 顶栏用户信息 ---------- */
.user-chip{display:inline-flex;align-items:center;gap:7px;padding:4px 12px 4px 5px;border:1px solid var(--border-strong);border-radius:20px;background:var(--surface);font-size:12.5px;color:var(--text-2)}
.u-avatar{width:24px;height:24px;border-radius:50%;background:linear-gradient(135deg,#2f5fe0,#7c3aed);color:#fff;display:grid;place-items:center;font-size:12px;font-weight:600;font-style:normal}
.role-mini{font-style:normal;font-size:11px;color:var(--text-3);background:var(--bg);padding:1px 7px;border-radius:10px;border:1px solid var(--border)}

/* ============================================================
   客户自助 · 工单进度查询（/track，无登录）
   命名空间：.track-*，与后台 shell 隔离
   断点：>780 桌面 / 540~780 平板 / ≤540 手机
   ============================================================ */
.track-body{
    background:linear-gradient(180deg,#f7f9fd 0%, #eef2f9 100%);
    min-height:100vh;display:flex;flex-direction:column;
    padding-bottom:env(safe-area-inset-bottom);
}
.track-top{
    background:var(--surface);
    border-bottom:1px solid var(--border);
    padding:14px 22px;
    display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;
    position:sticky;top:0;z-index:10;
    padding-top:calc(14px + env(safe-area-inset-top));
}
.track-brand{display:flex;align-items:center;gap:12px;color:inherit;text-decoration:none;min-width:0}
.track-brand:hover{text-decoration:none;color:inherit}
.track-mark{
    width:38px;height:38px;border-radius:10px;
    background:linear-gradient(135deg,#2f5fe0,#7c3aed);
    color:#fff;display:grid;place-items:center;font-weight:700;font-size:18px;
    box-shadow:0 2px 6px rgba(47,95,224,.25);flex:0 0 38px;
}
.track-brand-tx{min-width:0;overflow:hidden}
.track-brand-tx strong{display:block;font-size:15px;color:var(--text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.track-brand-tx em{display:block;font-style:normal;font-size:11.5px;color:var(--text-3);margin-top:1px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.track-help{font-size:13px;color:var(--primary);white-space:nowrap}

.track-main{flex:1;padding:24px 18px 40px;max-width:1080px;width:100%;margin:0 auto}
.track-foot{text-align:center;color:var(--text-3);font-size:12px;padding:18px 12px 28px;border-top:1px solid var(--border);background:var(--surface)}

/* ----- 查询表单 ----- */
.track-query{display:grid;grid-template-columns:1.05fr .95fr;gap:20px}
.track-card{
    background:var(--surface);border:1px solid var(--border);border-radius:14px;
    padding:26px 28px;box-shadow:0 6px 24px rgba(20,40,80,.06);
}
.track-card-head{margin-bottom:14px}
.track-card h1{font-size:24px;margin:0 0 6px;letter-spacing:-.4px;line-height:1.3}
.track-sub{color:var(--text-2);margin:0;font-size:13.5px;line-height:1.7}
.track-alert{margin:0 0 16px}

.track-form{display:flex;flex-direction:column;gap:14px}
.track-form .fld input{
    font-size:16px;padding:13px 14px;min-width:0;width:100%;
    border-radius:10px;min-height:48px;
}
.track-form .fld .hint{display:block;margin-top:5px;color:var(--text-3);font-size:11.5px}
.track-submit{min-height:48px;justify-content:center}

.track-cta{
    margin-top:18px;display:flex;align-items:center;justify-content:space-between;gap:10px;
    padding:14px 16px;border-radius:11px;border:1px dashed var(--primary);
    background:var(--primary-soft);color:var(--primary);text-decoration:none;
}
.track-cta:hover{text-decoration:none;background:#dbe6ff}
.track-cta .cta-tx strong{display:block;font-size:14px;color:var(--primary)}
.track-cta .cta-tx em{display:block;font-style:normal;font-size:11.5px;color:var(--text-2);margin-top:2px}
.track-cta .cta-arrow{font-size:22px;font-weight:300;line-height:1;color:var(--primary)}

.track-tips{
    background:var(--surface);border:1px solid var(--border);border-radius:14px;
    padding:20px 24px;align-self:start;
    box-shadow:0 6px 24px rgba(20,40,80,.04);
}
.track-tips h3{margin:0 0 10px;font-size:14px;color:var(--text-2)}
.track-tips ul{margin:0;padding:0 0 0 18px;color:var(--text-2);font-size:13px;line-height:1.85}
.track-tips li+li{margin-top:4px}

/* ----- 详情页骨架 ----- */
.track-page{max-width:1040px;margin:0 auto;display:flex;flex-direction:column;gap:18px}

.track-me{
    background:var(--surface);border:1px solid var(--border);border-radius:12px;
    padding:12px 16px;display:flex;align-items:center;justify-content:space-between;gap:12px;
    box-shadow:var(--shadow);
}
.track-me-id{display:flex;align-items:center;gap:6px;min-width:0;flex-wrap:wrap}
.track-me-id strong{font-size:14px;max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.track-me-id .muted{margin-right:4px}
.track-me-out{margin:0}
.track-me-actions{display:flex;align-items:center;gap:8px;flex-shrink:0}
.track-me-actions .btn{padding:5px 12px;font-size:12.5px;white-space:nowrap}

/* ----- Hero 状态卡 ----- */
.track-hero{
    background:linear-gradient(135deg,#ffffff 0%, #f3f6fd 100%);
    border:1px solid var(--border);border-radius:14px;
    padding:22px 24px;display:grid;grid-template-columns:1.4fr 1fr;gap:24px;
    box-shadow:0 6px 20px rgba(20,40,80,.06);
    min-width:0;overflow:hidden;
}
.track-hero-main{min-width:0}
.track-hero-main h1.track-hero-title{font-size:20px;margin:10px 0 8px;line-height:1.4;letter-spacing:-.3px;color:var(--text);word-break:break-word}
.track-hero-id{display:flex;flex-wrap:wrap;align-items:center;gap:6px;min-width:0;max-width:100%}
.track-hero-id > *{flex:0 0 auto;max-width:100%;overflow:hidden;text-overflow:ellipsis}
.track-hero-id .mono{font-size:13.5px;color:var(--text-2);background:var(--surface);border:1px solid var(--border);padding:2px 8px;border-radius:6px}

.track-hero-desc-wrap{margin:6px 0 0}
.track-hero-desc-wrap > summary{
    list-style:none;cursor:pointer;font-size:12.5px;color:var(--primary);
    display:inline-flex;align-items:center;gap:4px;
}
.track-hero-desc-wrap > summary::-webkit-details-marker{display:none}
.track-hero-desc-wrap > summary::before{content:'\25B8';font-size:10px;transition:transform .2s}
.track-hero-desc-wrap[open] > summary::before{transform:rotate(90deg)}
.track-hero-desc-wrap[open] > summary{margin-bottom:6px}
.track-hero-desc{
    margin:0;color:var(--text-2);font-size:13.5px;line-height:1.7;
    background:var(--surface);border:1px solid var(--border);border-radius:8px;
    padding:10px 12px;max-height:160px;overflow:auto;
}

.track-hero-meta{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:0}
.track-hero-meta li{display:flex;align-items:baseline;gap:12px;padding:10px 0;border-bottom:1px dashed var(--border)}
.track-hero-meta li:last-child{border-bottom:none}
.track-hero-meta .k{flex:0 0 88px;color:var(--text-3);font-size:12.5px}
.track-hero-meta .v{flex:1;font-size:13.5px;color:var(--text);min-width:0}
.track-hero-meta .v em{font-style:normal}

.track-meta-more{padding:0 !important;border-bottom:none !important}
.track-meta-more details > summary{
    list-style:none;cursor:pointer;color:var(--primary);font-size:13px;
    padding:6px 0;display:inline-flex;align-items:center;gap:4px;
}
.track-meta-more details > summary::-webkit-details-marker{display:none}
.track-meta-more details > summary::before{content:'\25B8';font-size:10px;transition:transform .2s}
.track-meta-more details[open] > summary::before{transform:rotate(90deg)}
.track-meta-extra{margin:6px 0 0;padding:0;list-style:none}

/* ----- 通用段落 ----- */
.track-section{
    background:var(--surface);border:1px solid var(--border);border-radius:12px;
    padding:18px 22px;box-shadow:var(--shadow);
}
.track-section-h{display:flex;align-items:baseline;justify-content:space-between;margin-bottom:14px;gap:8px;flex-wrap:wrap}
.track-section-h h2{margin:0;font-size:15.5px;flex:0 0 auto}
.track-section-h > .muted{flex:1 1 auto;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:60%;text-align:right}

/* ----- 步骤条 ----- */
.track-steps{
    list-style:none;margin:0 0 22px;padding:0;
    display:flex;align-items:flex-start;gap:0;
    background:var(--surface-2);border:1px solid var(--border);border-radius:10px;
    padding:16px 14px;overflow-x:auto;
}
.track-step{
    flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;
    position:relative;color:var(--text-3);font-size:12.5px;text-align:center;
    min-width:74px;
}
.track-step + .track-step::before{
    content:'';position:absolute;left:-50%;top:13px;width:100%;height:2px;
    background:var(--border);z-index:0;
}
.track-step.done + .track-step::before,
.track-step.done::before{background:var(--primary)}
.track-step-dot{
    width:28px;height:28px;border-radius:50%;
    background:var(--surface);border:2px solid var(--border-strong);
    display:grid;place-items:center;font-weight:700;font-size:13px;color:var(--text-3);
    position:relative;z-index:1;
}
.track-step.done .track-step-dot{background:var(--primary-soft);border-color:var(--primary);color:var(--primary)}
.track-step.current .track-step-dot{
    background:var(--primary);border-color:var(--primary);color:#fff;
    box-shadow:0 0 0 4px var(--primary-soft);
}
.track-step.current{color:var(--primary);font-weight:600}
.track-step-label{padding:0 6px}

/* ----- 时间线（节点卡片化） ----- */
.track-timeline{margin-top:6px;padding-top:14px;border-top:1px dashed var(--border)}
.track-timeline .tl-item{
    padding:12px 12px 12px 16px;background:var(--surface-2);border:1px solid var(--border);
    border-radius:10px;margin-bottom:8px;
}
.track-timeline .tl-item:last-child{margin-bottom:0}
.track-timeline .tl-item::before{left:4px;top:18px;width:8px;height:8px;border-width:2px}
.track-timeline .tl-item .tl-arrow{margin:0 4px;color:var(--text-3)}
.track-timeline .tl-item.ghost::before{border-color:var(--border-strong);background:var(--surface-2)}

.track-cancelled{
    background:var(--danger-soft);border:1px solid #fecdca;border-radius:10px;
    padding:14px 16px;display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;
    color:#912018;margin-bottom:14px;
}
.track-cancelled strong{font-size:14.5px}

.track-solution{margin-top:14px}
.track-solution > summary{
    list-style:none;cursor:pointer;color:var(--ok);font-size:13.5px;font-weight:600;
    display:inline-flex;align-items:center;gap:6px;
    padding:8px 12px;border-radius:8px;background:var(--ok-soft);border:1px solid #a6f4c5;
}
.track-solution > summary::-webkit-details-marker{display:none}
.track-solution > summary::before{content:'\25B8';font-size:10px;transition:transform .2s}
.track-solution[open] > summary::before{transform:rotate(90deg)}
.track-solution[open] > summary{margin-bottom:8px}
.track-solution-body{
    background:var(--ok-soft);border:1px solid #a6f4c5;border-radius:9px;
    padding:12px 14px;font-size:13.5px;line-height:1.7;color:#05603a;
    white-space:pre-wrap;
}

/* ----- 历史工单 ----- */
.track-hist-tabs{margin-bottom:12px}

.track-hist-filter > summary{
    list-style:none;cursor:pointer;font-size:13px;color:var(--primary);
    display:inline-flex;align-items:center;gap:6px;padding:8px 0;
}
.track-hist-filter > summary::-webkit-details-marker{display:none}
.track-hist-filter > summary::before{content:'\25B8';font-size:10px;transition:transform .2s}
.track-hist-filter[open] > summary::before{transform:rotate(90deg)}
.track-hist-filter[open] > summary{margin-bottom:8px}
.track-hist-filter form{display:flex;flex-direction:column;gap:10px;background:var(--surface-2);padding:14px;border-radius:10px;border:1px solid var(--border)}
.track-hist-filter .filter-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.track-hist-filter .filter-row .fld label{font-size:11.5px}
.track-hist-filter input[type=date]{padding:8px 10px;font-size:13px;min-width:0;min-height:38px}
.track-hist-filter .filter-actions{display:flex;gap:8px}

/* 桌面表格 */
.track-hist-table-wrap{display:block;overflow-x:auto;border:1px solid var(--border);border-radius:9px}
.track-hist-table{font-size:13px;width:100%;min-width:680px}
.track-hist-table th{font-size:12px}
.track-hist-title{max-width:280px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* 手机卡片列表（桌面隐藏） */
.track-hist-cards{display:none;flex-direction:column;gap:10px}
.track-hist-card{
    display:block;padding:12px 14px;border:1px solid var(--border);border-radius:10px;
    background:var(--surface);color:var(--text);text-decoration:none;
    transition:border-color .15s, background .15s;
}
.track-hist-card:hover{text-decoration:none;border-color:var(--primary);background:var(--surface-2)}
.track-hist-card.on{background:#fff7e6;border-color:var(--warn)}
.track-hist-card .thc-top{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:4px}
.track-hist-card .thc-top .mono{color:var(--text-2)}
.track-hist-card .thc-title{font-size:14px;font-weight:600;color:var(--text);line-height:1.4;margin-bottom:4px}
.track-hist-card .thc-meta{display:flex;flex-wrap:wrap;gap:6px;font-size:11.5px;color:var(--text-3)}

.track-current{background:#fff7e6 !important}
.track-current:hover{background:#fff2d4 !important}
.track-current td:first-child{border-left:3px solid var(--warn)}

/* ----- 联系方式（桌面内联） ----- */
.track-contact{
    display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;
    background:var(--surface-2);
}
.track-contact h3{margin:0;font-size:14.5px}
.track-contact-info{display:flex;align-items:center;gap:14px;flex-wrap:wrap;font-size:13px;color:var(--text-2)}
.track-contact-info strong{color:var(--text-3);font-weight:500;margin-right:2px}
.track-contact-info a.mono{color:var(--primary);text-decoration:none}

/* ===== 客户移动端服务评价 ===== */
.track-rate .track-section-h{margin-bottom:10px}
.rate-done{padding:2px 0}
.rate-done-stars{font-size:30px;line-height:1;color:#f5a623;letter-spacing:3px}
.rate-done-stars .off{color:#e2e6ef}
.rate-done-comment{margin:10px 0 0;color:var(--text-2);font-size:14px;background:var(--surface-2);
    border-radius:10px;padding:10px 12px;line-height:1.5}
.rate-done .btn{margin-top:12px}

/* 纯 CSS 五星交互：DOM 顺序 5→1，flex row-reverse 使视觉从左到右 1→5 */
.rate-stars{display:inline-flex;flex-direction:row-reverse;justify-content:flex-start;gap:2px;margin:2px 0 4px}
.rate-stars input{position:absolute;opacity:0;width:0;height:0;pointer-events:none}
.rate-stars label{cursor:pointer;color:#dfe3ec;font-size:36px;line-height:1;transition:color .12s,transform .08s;padding:0 2px}
.rate-stars label:hover{transform:scale(1.08)}
.rate-stars label:hover,
.rate-stars label:hover ~ label{color:#f5a623}
.rate-stars input:checked ~ label{color:#f5a623}
.rate-comment{
    width:100%;margin-top:12px;border:1px solid var(--border-strong);border-radius:10px;
    padding:10px 12px;font-size:14px;line-height:1.5;resize:vertical;font-family:inherit;background:#fff;color:var(--text-3);
}
.rate-comment:focus{outline:none;border-color:var(--primary)}
.rate-actions{display:flex;gap:10px;align-items:center;margin-top:12px}
.rate-tip{margin:2px 0 0}

/* ----- 表单内可折叠「工单号」区域 ----- */
.track-toggle{
    border:1px dashed var(--border-strong);
    border-radius:10px;
    padding:0;
    background:var(--surface-2);
}
.track-toggle > summary{
    list-style:none;cursor:pointer;
    padding:12px 14px;
    display:flex;align-items:center;justify-content:space-between;gap:10px;
    color:var(--primary);font-size:13px;
    user-select:none;
}
.track-toggle > summary::-webkit-details-marker{display:none}
.track-toggle > summary::before{
    content:'\25B8';display:inline-block;font-size:10px;margin-right:6px;transition:transform .2s;color:var(--primary);
}
.track-toggle[open] > summary::before{transform:rotate(90deg)}
.track-toggle[open] > summary{border-bottom:1px dashed var(--border-strong)}
.track-toggle .tg-ttl{font-weight:600}
.track-toggle .tg-hint{font-size:11.5px;color:var(--text-3)}
.track-toggle[open] .fld{padding:14px 14px 4px;margin:0}
.track-toggle[open] .fld:first-child{padding-top:14px}
.track-toggle[open] .fld + .fld{padding-top:0}

/* ----- 手机号查询 · 顶部身份条 ----- */
.track-phone-card{
    background:linear-gradient(135deg,#eef4ff 0%, #e9faf3 100%);
    border:1px solid var(--border);border-radius:12px;
    padding:14px 16px;
    display:flex;align-items:center;justify-content:space-between;gap:12px;
    box-shadow:var(--shadow);
}
.track-phone-card .tpc-l{display:flex;align-items:center;gap:12px}
.track-phone-card .tpc-avt{
    width:42px;height:42px;border-radius:12px;
    background:#fff;border:1px solid var(--border);
    display:grid;place-items:center;font-size:22px;
}
.track-phone-card .tpc-ttl{font-size:12px;color:var(--text-3);margin-bottom:2px}
.track-phone-card .tpc-ph{font-size:17px;font-weight:600;color:var(--text);letter-spacing:.3px}

/* ----- 手机号查询 · 概览三宫格 ----- */
.track-summary{
    display:grid;grid-template-columns:1fr 1fr 1fr;
    gap:10px;
    background:var(--surface);
    border:1px solid var(--border);
    border-radius:12px;
    padding:14px;
    box-shadow:var(--shadow);
}
.track-summary .ts-cell{text-align:center;padding:6px 4px;position:relative}
.track-summary .ts-cell + .ts-cell::before{
    content:'';position:absolute;left:0;top:18%;height:64%;width:1px;background:var(--border);
}
.track-summary .ts-num{font-size:24px;font-weight:700;color:var(--text);line-height:1.2;letter-spacing:-.5px}
.track-summary .ts-lbl{font-size:12px;color:var(--text-3);margin-top:2px}
.track-summary .ts-active .ts-num{color:var(--primary)}

/* ----- 关联企业 chips ----- */
.track-cust-chips{
    background:var(--surface);border:1px solid var(--border);border-radius:10px;
    padding:10px 14px;font-size:12.5px;color:var(--text-3);
    display:flex;flex-wrap:wrap;align-items:center;gap:6px;
}
.track-cust-chips .tcc-chip{
    background:var(--surface-2);border:1px solid var(--border);
    padding:3px 9px;border-radius:14px;font-size:12px;color:var(--text-2);
}

/* ----- 手机号查询 · 列表卡片 ----- */
.track-list{display:flex;flex-direction:column;gap:10px}
.track-list-card{
    background:var(--surface);
    border:1px solid var(--border);
    border-radius:12px;
    padding:14px 16px;
    display:grid;
    grid-template-columns:1fr auto;
    grid-template-rows:auto auto;
    column-gap:10px;
    row-gap:6px;
    text-decoration:none;color:inherit;
    transition:transform .12s, box-shadow .15s, border-color .15s;
    box-shadow:0 2px 8px rgba(20,40,80,.04);
    position:relative;
}
.track-list-card:hover{
    text-decoration:none;color:inherit;
    border-color:var(--primary);
    box-shadow:0 4px 14px rgba(47,95,224,.12);
    transform:translateY(-1px);
}
.track-list-card .tlc-top{grid-column:1;grid-row:1;display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.track-list-card .tlc-no{font-size:13px;color:var(--text-2);font-weight:600;letter-spacing:.3px}
.track-list-card .tlc-title{grid-column:1/3;grid-row:2;font-size:14.5px;font-weight:500;color:var(--text);line-height:1.5}
.track-list-card .tlc-meta{
    grid-column:1/3;grid-row:3;
    display:flex;flex-wrap:wrap;gap:8px;align-items:center;
    font-size:11.5px;color:var(--text-3);
}
.track-list-card .tlc-cat{
    background:var(--surface-2);padding:2px 8px;border-radius:10px;border:1px solid var(--border);
}
.track-list-card .tlc-arrow{
    grid-column:2;grid-row:1;
    align-self:center;
    font-size:22px;font-weight:300;color:var(--text-3);line-height:1;
}
.track-list-card-done{opacity:.78}
.track-list-card-done .tlc-title{color:var(--text-2);font-weight:400}

/* ----- 列表 · 空状态 ----- */
.track-list-empty{
    background:var(--surface);border:1px solid var(--border);border-radius:14px;
    padding:32px 24px;text-align:center;
    box-shadow:var(--shadow);
}
.track-list-empty .tle-icon{
    width:64px;height:64px;margin:0 auto 14px;border-radius:50%;
    background:var(--surface-2);display:grid;place-items:center;font-size:30px;
}
.track-list-empty h2{margin:0 0 8px;font-size:17px;color:var(--text)}
.track-list-empty p{margin:0 0 16px;color:var(--text-2);font-size:13.5px;line-height:1.7}
.track-list-empty .tle-cta{display:flex;flex-direction:column;gap:10px;margin:18px auto;max-width:320px}
.track-list-empty .muted.small{margin-top:14px;font-size:11.5px}

/* ----- 列表底部「提交新工单」引导（独立于 .track-contact，手机端不隐藏） ----- */
.track-newcta{
    background:var(--surface);border:1px solid var(--border);border-radius:14px;
    padding:20px 22px;box-shadow:var(--shadow);
    display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;
}
.track-newcta .tnc-tx{min-width:0}
.track-newcta .tnc-tx h3{margin:0 0 4px;font-size:15px}
.track-newcta .tnc-tx p{margin:0}
.track-newcta .btn{flex:0 0 auto}

/* ----- 退出按钮 ----- */
.track-logout-form{margin-top:10px}
.track-logout-form .btn{font-size:13px}

/* ----- 手机底部浮动条（默认隐藏，<=540 显示） ----- */
.track-fab{display:none}

/* ========================
   响应式：<=780 平板
   ======================== */
@media (max-width:780px){
    .track-main{padding:18px 14px 28px}
    .track-top{padding:10px 14px}
    .track-brand-tx strong{font-size:14px}
    .track-help{font-size:12.5px}
    .track-query{grid-template-columns:1fr;gap:14px}
    .track-card{padding:22px 20px}
    .track-hero{grid-template-columns:1fr;gap:16px;padding:18px 18px}
    .track-hero-meta .k{flex:0 0 76px}
    .track-section{padding:16px 16px}
    .track-step{min-width:60px;font-size:12px}
    .track-step-label{font-size:11.5px}
    .track-contact{flex-direction:column;align-items:flex-start}

    /* 手机号查询列表 */
    .track-phone-card{padding:12px 14px}
    .track-phone-card .tpc-avt{width:38px;height:38px;font-size:20px}
    .track-phone-card .tpc-ph{font-size:16px}
    .track-summary{padding:12px 8px}
    .track-summary .ts-num{font-size:20px}
    .track-summary .ts-lbl{font-size:11px}
    .track-list-card{padding:12px 14px}
    .track-list-card .tlc-title{font-size:14px}
    .track-list-empty{padding:24px 18px}
    .track-list-empty h2{font-size:16px}

    /* 底部引导：手机端纵向，按钮全宽 */
    .track-newcta{flex-direction:column;align-items:stretch;padding:18px}
    .track-newcta .btn{width:100%}
}

/* ========================
   响应式：<=540 手机
   ======================== */
@media (max-width:540px){
    .track-main{padding:14px 12px 20px}
    .track-top{padding:9px 12px;gap:10px}
    .track-mark{width:32px;height:32px;font-size:15px;border-radius:8px;flex-basis:32px}
    .track-brand-tx strong{font-size:13.5px}
    .track-brand-tx em{font-size:11px}
    .track-help{font-size:12px;padding:6px 10px;border:1px solid var(--border-strong);border-radius:8px}

    /* 表单 */
    .track-card{padding:18px 16px}
    .track-card h1{font-size:20px}
    .track-form .fld input{font-size:16px;padding:12px 13px}
    .track-form .fld .hint{font-size:11px}

    /* 状态卡 */
    .track-hero{padding:14px 14px;border-radius:12px;gap:12px}
    .track-hero-main h1.track-hero-title{font-size:17px;margin:8px 0 6px}
    .track-hero-id{gap:5px}
    .track-hero-id .mono{font-size:12.5px;padding:2px 7px}
    .track-hero-id .tag{font-size:11.5px;padding:2px 7px}
    .track-hero-meta li{padding:8px 0}
    .track-hero-meta .k{flex:0 0 68px;font-size:12px}
    .track-hero-meta .v{font-size:13px}

    /* 步骤条：横排 -> 竖排 */
    .track-steps{
        flex-direction:column;align-items:flex-start;padding:10px 12px;gap:0;overflow-x:visible;
    }
    .track-step{
        flex-direction:row;min-width:0;width:100%;gap:10px;text-align:left;padding:6px 0;
    }
    .track-step + .track-step::before{
        left:13px;top:auto;bottom:auto;width:2px;height:100%;
        transform:translateY(-100%);
    }
    .track-step.done + .track-step::before,
    .track-step.done::before{background:var(--primary)}
    .track-step-dot{flex:0 0 28px;width:28px;height:28px}
    .track-step-label{flex:1;font-size:13px}

    /* 历史工单：表格 -> 卡片 */
    .track-hist-table-wrap{display:none}
    .track-hist-cards{display:flex}
    .track-hist-filter .filter-row{grid-template-columns:1fr}
    .track-hist-filter input[type=date]{padding:10px 12px;font-size:14px;min-height:42px}

    /* 时间线卡片更紧 */
    .track-timeline .tl-item{padding:10px 12px 10px 14px}
    .track-timeline .tl-item::before{left:3px;top:16px}
    .track-timeline{padding-top:10px}

    /* 联系方式内联段隐藏，浮动条接管 */
    .track-contact{display:none}
    .track-page{padding-bottom:74px}
    .track-fab{
        display:flex;position:fixed;left:12px;right:12px;bottom:12px;z-index:20;
        gap:8px;padding:8px;
        background:var(--surface);border:1px solid var(--border);border-radius:14px;
        box-shadow:0 6px 20px rgba(20,40,80,.18);
        padding-bottom:calc(8px + env(safe-area-inset-bottom));
    }
    .track-fab a{
        flex:1;display:flex;align-items:center;justify-content:center;gap:6px;
        padding:10px 12px;border-radius:10px;font-size:14px;font-weight:600;
        text-decoration:none;
    }
    .track-fab .fab-call{background:var(--primary);color:#fff}
    .track-fab .fab-new{background:var(--primary-soft);color:var(--primary);border:1px solid #cdd9f5}

    /* 段落头 */
    .track-section-h h2{font-size:15px}
    .track-section-h > .muted{font-size:11.5px}

    /* 客户身份条 */
    .track-me{padding:10px 14px}
    .track-me-id strong{font-size:13px;max-width:140px}

    /* 段落间距收紧 */
    .track-section{padding:14px 14px;border-radius:10px}
    .track-page{gap:14px}
}

/* ============================================================
   后台管理 · 移动端适配（≤820 平板/手机）
   侧边栏折叠为顶部横向滚动导航，main 占满宽度，
   顶栏按钮换行，表格保持最小宽度 + 横向滚动
   ============================================================ */
@media (max-width:820px){
    .shell{flex-direction:column}
    .side{
        width:100%;flex:0 0 auto;height:auto;
        position:sticky;top:0;z-index:50;
        flex-direction:row;align-items:center;gap:8px;
        border-right:none;border-bottom:1px solid var(--border);
        padding:0;
    }
    .brand{flex:0 0 auto;border-bottom:none;padding:8px 12px}
    .brand-text{display:none}
    .side nav{
        flex-direction:row;flex:1;overflow-x:auto;
        padding:6px 8px;gap:4px;
        -webkit-overflow-scrolling:touch;scrollbar-width:none;
    }
    .side nav::-webkit-scrollbar{display:none}
    .nav-item{padding:7px 11px;white-space:nowrap;font-size:13px}
    .nav-item svg{width:15px;height:15px;flex:0 0 15px}
    .side-foot{display:none}

    .main{padding:14px 14px 32px;max-width:none}

    /* 顶栏：标题占满一行，操作按钮换行，避免横向溢出 */
    .topbar h1{flex:1 1 100%}
    .top-actions{flex-wrap:wrap;width:100%;gap:6px}
    .top-actions .btn{font-size:12.5px;padding:6px 11px}

    /* 表格在窄屏保持最小宽度 + 横向滚动，列不再被压成一团 */
    .table-wrap{-webkit-overflow-scrolling:touch}
    .table-wrap .grid{min-width:560px}

    /* 筛选：输入项两列起步，窄屏全宽 */
    .filters .fld{flex:1 1 calc(50% - 8px);min-width:0}
    .filters .fld > input,.filters .fld > select{width:100%;min-width:0}
}

/* 手机（≤540）进一步收紧 */
@media (max-width:540px){
    .main{padding:12px 12px 28px}
    .topbar h1{font-size:16px}
    .top-actions .btn{font-size:12px;padding:6px 10px}
    .warn-summary{grid-template-columns:1fr}
    .warn-box{padding:12px 14px}
    .warn-box b{font-size:22px}
    .filters .fld{flex:1 1 100%}
}


/* ---------- 商机模块 ---------- */
.radio-row{display:flex;flex-wrap:wrap;gap:8px 18px;align-items:center;padding:2px 0}
.chk-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:6px 16px;padding:2px 0}
.chk{display:inline-flex;align-items:center;gap:6px;font-size:13.5px;cursor:pointer;user-select:none}
.chk input{margin:0}
.box{border:1px solid var(--border);border-radius:9px;padding:10px 12px;background:var(--surface-2);font-size:13.5px}
.kv.cols4{grid-template-columns:repeat(auto-fit,minmax(200px,1fr))}
@media (max-width:540px){
    .chk-grid{grid-template-columns:1fr 1fr}
    .kv.cols4{grid-template-columns:1fr 1fr}
}